Privacy Policy

Effective Date: [02/10/2025]
Last Updated: [02/10/2025]

At THE ACDMY™, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you access our website, memberships, services, and digital content.

By using THE ACDMY™, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our services.

1. Information We Collect
When you interact with THE ACDMY™, we may collect the following types of information:
1.1. Information You Provide Directly

• Account & Membership Data: When you sign up for a membership, we collect your name, email, phone number, and payment details.

• Profile Information: If you create a profile, we may collect details such as your interests, bio, or preferences.

• Payment Information: We process transactions securely through third-party payment processors (e.g., Stripe, PayPal). We do not store full payment details on our servers.

• Customer Support Requests: If you contact us, we may collect records of communication, including emails or support tickets.

1.2. Information Collected Automatically

• Device & Usage Data: We collect information about your device (e.g., browser type, operating system) and how you use our platform.

• Cookies & Tracking Technologies: We use cookies, analytics tools, and tracking pixels to enhance user experience and improve our services.

• IP Address & Location Data: We may log your IP address to monitor security, detect fraud, and analyze geographic trends.

1.3. Information from Third Parties

• If you connect THE ACDMY™ to a third-party service (e.g., Google, Facebook), we may receive basic account information.

• We may also receive marketing and analytics data from partners to improve our services.
   

2. How We Use Your Information
We use your data to provide, improve, and personalize your experience on THE ACDMY™. This includes:

• Membership Management: Processing subscriptions, granting access to content, and managing user accounts.

• Customer Support: Assisting with inquiries, troubleshooting issues, and responding to feedback.

• Personalization: Recommending content, events, or learning paths based on user preferences.

• Security & Fraud Prevention: Protecting against unauthorized access, fraud, and security threats.

• Marketing & Communication: Sending newsletters, updates, and promotional offers (you can opt out at any time).

• Legal Compliance: Ensuring compliance with applicable laws and regulations.

3. How We Share Your Information
We do not sell or rent your personal data. However, we may share information under the following circumstances:
3.1. With Service Providers & Partners
We work with trusted third parties to process payments, host our website, provide customer support, and analyze data. These providers are contractually obligated to protect your data.
3.2. For Legal & Security Purposes
We may disclose your information if required by law, court order, or government request, or to protect our rights, users, or the public.
3.3. Business Transfers
If THE ACDMY™ is acquired, merged, or undergoes restructuring, your data may be transferred as part of the transaction.

4. How We Store & Protect Your Data
We implement industry-standard security measures to protect your personal information, including:

• Data Encryption: Sensitive information is encrypted in transit and at rest.

• Access Controls: Only authorized personnel have access to personal data.

• Regular Security Audits: We monitor for vulnerabilities and take preventive measures.

However, no system is 100% secure. We encourage users to protect their accounts by using strong passwords and enabling two-factor authentication where possible.

5. Your Rights & Choices
5.1. Managing Your Data

• You can update or delete your profile information at any time.

• You can request access to the personal data we hold about you.

5.2. Opting Out of Marketing Communications

• You can unsubscribe from emails by clicking the "Unsubscribe" link in our emails.

• You can adjust your preferences in your account settings.

5.3. Cookie Preferences

• You can manage cookie settings through your browser.

• Some cookies are required for core functionality and cannot be disabled.

6. Third-Party Links & Integrations
Our platform may contain links to external websites, tools, or services. We are not responsible for the privacy practices of third parties. We encourage you to review their policies before engaging.

7. Children’s Privacy
THE ACDMY™ is not intended for children under 13 years old. If we become aware that a minor has provided personal data, we will take steps to delete it.

8. Changes to This Privacy Policy
We may update this policy periodically. We will notify users of significant changes through email or an announcement on our website.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:
Email: office@theacdmy.com
Address: 1 Circular Avenue, Hamden, CT 06514

By using THE ACDMY™, you acknowledge and agree to this Privacy Policy. We are committed to transparency and safeguarding your privacy while delivering valuable knowledge and resources.